I’m sitting at a table in one of the offices of my private security firm in a tense, but now familiar, setting. No matter who the client is, there’s always a strange energy when extremely wealthy and powerful people are asking you to accomplish the seemingly impossible, discreetly. Today’s client, Lincoln Palmer, runs a hedge fund that thought it made the low risk choice by selecting the top cybersecurity firm in the country to protect its data—low risk until last week, when its CISO was kidnapped.

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